Contact Pro Edit Tools Support
Email support
For questions or problems with Pro Edit Tools, email support@proedittools.com. The email link opens your own email application; it does not send a message until you choose to send it.
There is no website contact form or automatic message submission in this release. We do not publish a guaranteed response time. File processing in a tool is separate from any information you choose to send by email.
What to include in a problem report
Tell us the tool name or page URL, your browser and device, the file format, the approximate file size and the steps that led to the problem. Copy the visible error message if possible. Do not put file contents or private information into a page URL.
- Describe what you expected and what actually happened.
- For an image, include dimensions if you know them; for a PDF, include the page count.
- If a screenshot helps, remove personal details and sensitive file names first.
- Use a small non-sensitive sample to demonstrate a file problem rather than sending a confidential original.
Privacy questions and accessibility reports
You can use the same address for questions about browser storage, a privacy concern or a barrier using the site. State which page or control is involved and how the issue affects your use.
Do not email passwords, account recovery codes, payment details or confidential documents. If you choose to attach a file to email, that attachment passes through mail providers; it is not covered by the browser-only processing behaviour of the tools.